Privacy Policy

How Denefits USA collects, uses, shares, and protects your personal information.

Last updated: October 2, 2026.

Information we collect

When you apply or contact us, we may collect your name, email address, phone number, mailing address, date of birth, government ID details, income information, and bank account details needed to set up payments. We also collect basic technical data such as browser type, device information, and pages visited.

How we use information

  • To review applications and verify identity and income
  • To set up, service, and collect payment plans
  • To respond to questions and provide customer support
  • To prevent fraud and meet legal obligations
  • To improve our website and services

How we share information

We share information only as needed to provide our services: with the provider delivering your service, payment processors, identity verification partners, and service providers working on our behalf, or when required by law. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies in your browser settings.

Data security

We use SSL encryption, secure ACH processing, and access controls to protect your information. No method of transmission is completely secure, but we work to protect your data using industry-standard safeguards.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, subject to legal requirements. California residents may have additional rights under the CCPA/CPRA. To make a request, email [email protected].

Children’s privacy

Our services are not directed to anyone under 18, and we do not knowingly collect information from minors.

Changes to this policy

We may update this policy from time to time. The “last updated” date shows when changes were made.

Contact

Questions about privacy? Email [email protected].

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